Solution bundle
Ticket Management
When someone needs help or something breaks, nothing gets lost or forgotten.
From £15/user/mo · 7 modules included
Right now requests probably arrive by email, chat and people stopping by your desk — and some slip through. This gives everyone one simple place to ask for help, shows your team what to deal with first, and keeps people updated automatically, so things get sorted faster and no one has to keep chasing.
- Everyone asks for help in one place, instead of scattered emails
- Your team always knows what to work on next
- People are kept updated automatically — no chasing
What's included
7 modules in Ticket Management
Everything in this bundle, ready from day one.
Helpdesk & Ticketing
One place for people to ask for help, so nothing gets lost.
Incidents & Service Requests
Handle problems and requests without dropping any.
Service Catalogue & Request Fulfilment
A simple menu of things people can request.
SLA Management
Makes sure requests are dealt with on time.
Knowledge Base & Wiki
Answers people can find for themselves, any time.
Client Portal
A tidy place for your customers to deal with you.
Email Notifications (SMTP/IMAP)
Keeps everyone updated automatically by email.
Other bundles
Combine with another need
Mix bundles as you grow — or take the complete platform for everything.
Infrastructure Management
The fiddly, repetitive computer setup jobs get done for you — in minutes.
Explore
Asset Management
Always know what equipment and software you own — and what it costs.
Explore
Risk Management
Make changes safely, avoid nasty surprises, and be ready if anyone asks.
Explore
Project Management
Keep work on track and help new team members settle in quickly.
Explore
Customer Management
Win more customers, get paid on time, and cut down the paperwork.
Explore
See how Tenon could work for you
Book a free 30-minute walkthrough — we will show you the bits that matter for your business.