Self-hosted deployment

Self-hosted ITSM software you fully control

Run a complete ITIL service desk on your own servers — incidents, problems, change, release, CMDB and SLAs — with built-in IT automation. Your data never leaves your network.

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Financial DashboardAll TicketsCAB Review QueueInventoryCRM Pipeline
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Why self-host your service desk

For teams with data-residency, compliance or security requirements, a cloud ITSM tool can be a non-starter. Tenon runs entirely on your own infrastructure, so tickets, assets and automation logs stay on your network — while still giving you a modern ITIL service desk and automation engine.

Included

What you get

A complete ITIL service desk plus the automation engine around it.

Helpdesk & Ticketing A full-featured helpdesk for logging, tracking, and... Active Directory Automation Automate common Active Directory tasks directly from the... VM Provisioning (ESXi) Request and provision virtual machines on your ESXi or... RBAC & Group Permissions Granular role-based access control with feature flags per... Change Management Structured change request workflows to reduce risk during... Asset & Hardware Tracking A centralised register for all hardware and software assets.... Licence Management Track all your software licences in one place. Monitor seat... Projects & Task Boards Kanban-style task boards linked to IT projects. Assign tasks... Team Directory An internal staff directory with roles, departments, and...

All modules →

Pricing

Pricing

Choose self-hosted or hosted.

Run Tenon on your own infrastructure. Per-user pricing, no per-seat cloud markup, your data never leaves your network.

Essentials

From£18/user/mo

The core ITIL service desk plus AD automation and RBAC — everything a small IT team needs.

  • Helpdesk & ticketing with SLAs
  • Active Directory automation
  • Asset & licence tracking
  • Role-based access control
  • Client portal
  • Email & inbound ticketing
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Most popular

Professional

From£33/user/mo

Adds change & release, VMware provisioning, projects and the full ITIL toolset.

  • Everything in Essentials
  • Change & release management
  • VM provisioning (ESXi / vSphere)
  • Problem & service catalogue
  • Projects, CRM & finance modules
  • Developer API & webhooks
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Enterprise

From£46/user/mo

For larger estates: SSO, SIEM forwarding, advanced RBAC, monitoring and priority support.

  • Everything in Professional
  • Entra ID / SAML SSO enforcement
  • SIEM forwarding & audit
  • High-availability deployment
  • Per-section RBAC groups
  • Priority support & onboarding
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Per user / month, billed annually. Unlimited self-hosting.

FAQ

Frequently asked questions

What infrastructure does self-hosted Tenon need?

An Ubuntu server (or Docker host) and a MySQL/MariaDB database. Tenon ships as containers and can run single-node or in a high-availability cluster.

Is my data kept on-premise?

Yes. With self-hosting, all data stays in your own database on your own infrastructure — nothing is sent to an external cloud.

See Tenon on your terms — self-hosted or hosted

Book a 30-minute walkthrough tailored to your deployment preference.

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