Professional module

Service Catalogue & Request Fulfilment

A branded self-service catalogue of the services IT offers. Each item has its own dynamic form, optional approval gate, and automatic fulfilment that raises and tracks the resulting work.

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Capabilities

What it does

Admin-defined catalogue items with dynamic forms
Optional approval gate per item, by RBAC group
Automatic fulfilment raises a linked ticket
My Requests and Request Approvals queues
Starter catalogue (new starter, access, hardware, software)
In-app notifications on every step

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