Professional module
Communication Log
A centralised log of internal and client-facing communications. Link messages to tickets, contacts, or projects for full conversation context.
Capabilities
What it does
- Log emails, calls, and messages manually or via import
- Link communications to tickets, contacts, or projects
- Search and filter by contact, date, or type
- Track follow-up status on each log entry
- Team-visible communication history
- Export communication logs for reporting
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